![]() Right-click on the Windows icon and select Device Manager First of all, open Disk Management (Click This PC > Choose Manage > Click Disk Management) on your computer. So you can try to uninstall and reinstall USB controllers: Step 1. When the Universal USB Bus Controllers are outdated, it may also stop your WD passport from being detected or showing up. Follow the steps here so I can see everything needed to advise you. Please post a screenshot of Disk Management, which I read like a doctor reads X-rays. If you will work with me I will be here to help until the issue is resolved. (SOLVED) 10 year Windows MVP, and Volunteer Moderator. 3) Right-click on your WD drive and choose Change Drive Letter and Paths 3) On the pop-up window, click Add icon and choose the drive letter beside Assign the following driver letter wd my passport not showing up in file explorer. ![]() 2) Type diskmgmt.msc in the box to open Disk Management. Next, right-click the WD My Passport Ultra drive on the Disk Management window and select the Change Drive Letter and Paths option 1) On your keyboard, press the Windows logo key and R (at the same time) to invoke the Run command. Enter 'diskmgmt.msc' in Run, and click the OK button. To do that, Open the Run dialog by pressing the Windows key + R hotkey. Windows might detect My Passport Ultra when users change its drive letter and path. Home WD My Passport not showing up Windows 10 WD My Passport Ultra not detected in Windows 10 [Fixed
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